Yes. Please refer to our Returns and Exchange page for more information.
We accept various payment methods, Including Stripe (Credit/Debit Card), PayPal, Afterpay, Apply Pay and Google Pay.
You can reach our Customer Support team through the Contact Us page, there you’ll find our contact information.
Yes, we offer Free Shipping within Australia on orders over $150.00!
Yes, you will receive a tracking number via email once your order is shipped. You can use this to track the progress of your delivery.
If it’s been at least 7-10 business days and you haven’t received your purchase, please contact our Customer Support and well assist you in resolving the issue.
We aim to be available to you when you need our help. Please see below business hours.
Phone and Email operating hours:
Monday-Friday: 9am – 5:30pm
Saturday: 10am – 3pm
Yes, we do, Come, and visit us located at Shop 5 12/20 Reibey Street, Ulverstone, Tasmania 7315
Online orders can also be collected or returned at this location with proof of purchase.
Its only possible to make a change to your order if the order has not been processed. You must immediately contact our Customer Support team, located on our “Contact Us” page with your details of requesting what changes you need to make. We will try our best, but if your order has been processed unfortunately it’s too late. Please email us still as we maybe able to hold a different size/colour option for you until you receive your order and can have the opportunity to post it back. Please refer to our Returns and Exchange policy for further information.
Contact Us
For all enquiries, please get in touch with us via our contact form. Alternatively, you can call us during our operating hours.
